Process Management

With strategic and structured process management, you can benefit from the quality, efficiency and effectiveness of your processes.

We help you to get an overview of your processes and identify key optimisation potentials together with you.

Our services:
Through a standardised and proven approach, you benefit from a structured analysis and optimisation of your business processes.

We develop a clear target picture for the project by focusing on specific business processes and orienting ourselves to the overall strategy. The current state of the processes that fall within the scope of the project is the basis for all further analyses and should be considered from different perspectives. We analyse the processes in different categories to identify optimisation potential and prioritise the processes for the re-design phase. Afterwards, we iteratively develop and optimise pilot processes until the desired target state is achieved and the process can be implemented.

Our approach:

Through interviews and workshops, we are able to identify the main aspects of the task, create a concept for optimisation and finally support the process participants during the roll-out by applying structured change management activities and training.

Our most important tools:

Interviews & workshops
Top down or bottom up
CTQ-Analysis
MVP
Change management

Your success made measurable:

Quality improvement through standardized processes
Reduction of costs by concentrating on value-adding processes
Increase in customer satisfaction through
Shortening the lead time of processes

Vienesse Consulting has been advising Küchenquelle on cross-business process management for quite some time. The development and integration of a process management suite is largely controlled by Vienesse consultants. With Vienesse's support, we are developing long-term goals and can already uncover quick wins and implement improvements through process work.

Küchenquelle, Former CEO

CONTACT

Feel free to contact us for a free consultation

Your contact for process management:
ROBIN LANGE